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Community Activity
Netflix activation problem
Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
iv been getting calls saying ee wants to change my sim only to 5g is this real
has anyone else had calls saying ee is updating sim only to 5g and need to do it now , the email plus calls seemed dodgy?
Getting "Too Close" warning on Smart Wifi Plus
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
BT email charges
I switched from Sky to EE broadband 2 months ago. I was told by EE that I would no longer have to pay BT a fee for my old btinternet.com email service. BT are still charging me!
Accessing Bill online!
Just trying to access my bill online but whenever I click on "View Your Bill" I am directed to a page with no bill details! Anyone else experiencing this?Cheers,S
Resolved! Can I request a duplicate/copy of my newly phone contract?
Hi all, Is there a way to request a new copy of invoice for a phone bought in september 2021 from EE ? I'm asking because i don't have the original paper and i need it to prove that phone is still under 24 months warranty. In uk the phone is shown ...
Resolved! Apple TV 6 month free offer
I have recently moved from BT to EE for broadband, TV and Phones and have a new Hub and set top box. I wish to take advantage of the Apple TV 6 months FREE offer. However when I select Apple TV it shows a charge of £8.99 per month and when I go to ...
Resolved! Visual Voicemail
I’ve just renewed my EE mobile sim only plan and visual voicemail has been deactivated . I texted IPHONE VISUAL to 150 but haven’t received a response. The EE app wasn’t any help either. Does it take a day or so to receive a text response regardi...
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