IMPORTANT: Unable to use data services despite full credit

gabbyw_
Explorer

‎08-04-2025 12:17 PM

As of around 11am today I am unable to use data or call anyone, not even ee support, I topped up my credit and bought a new £30 pack and should have over 100gb of data and unlimited texts/minutes, I’ve seen a couple of other people on here having the same problems today so could you try and sort this out please

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XRaySpeX
EE Community Star
EE Community Star

‎08-04-2025 01:45 PM

@gabbyw_ : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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