I want to set up a £5 recurring top up how do I do it?

Steve461 · ‎06-06-2025

I am trying to set up a £5 a month recurring direct debit on my account. Can anybody tell me how to do that? Thanks in advance

XRaySpeX · ‎06-06-2025

@Steve461 : You can't pay PAYG by DD but when you set up a recurring pack you are given the option to set up an auto Direct Card Payment to pay for it. This will give you a 10% discount on the price of your packs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎06-06-2025

@Steve461 : You can't pay PAYG by DD but when you set up a recurring pack you are given the option to set up an auto Direct Card Payment to pay for it. This will give you a 10% discount on the price of your packs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Josphatkahara05 · ‎13-07-2025

How do I top up using my debit card

XRaySpeX · ‎14-07-2025

@Josphatkahara05 : Just read the Solution of this thread you latched onto.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Alex_H · ‎14-07-2025

Hi @Josphatkahara05,

Welcome to the EE Community

As mentioned when selecting to buy a pack you will be given the option to register a card for a recurring pack purchase which gives a 10% discount on the cost.

Just in case you were looking to top up more as a one off or just wanted more information on the different ways you can top up, our help page should have the information you need.

Alex