I try to change my pack in the app and website but both showing error of page and can’t show me any packs. So I go to text 150 and following the instructions by the app and website. But still when I choose pack15 and Stop the current pack(20) and start NOW on the pack15. It tells me that I need to top up £15 then it will start automatically. But the problem is I already have 15£ credit inside my EE app
