Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help

Jango78
Investigator
Investigator

‎15-11-2023 10:44 PM

I have already had help from EE I was meant to top my phone up jue to my situation I'm escaping domestic violence I'm not able to get cash until Monday me and daughter don't feel safe having no data in case we need to contact someone for our safety my daughter goes on games to keep her mind from wondering is there anything more you could help me with until I can top up Monday 

0 Helpful
5 REPLIES 5
Jango78
Investigator
Investigator

‎15-11-2023 10:40 PM

 
0 Helpful
bristolian
EE Community Star
EE Community Star
In response to Jango78

‎15-11-2023 10:44 PM

What help do you need?

0 Helpful
bristolian
EE Community Star
EE Community Star

‎15-11-2023 10:55 PM

You don't need data to make or receive calls - just a calls (or texts for SMS) allowance.

There's no access to individual accounts on this forum, you need to contact EE CS on 150 to discuss your specific circumstances.

0 Helpful
Christopher_G
EE Community Support Team

‎16-11-2023 08:31 AM - edited ‎16-11-2023 08:31 AM

Hi @Jango78 

Welcome to the community.

I'm really sorry to hear of your current situation. I hope you and your daughter are OK. 

I recommend following @bristolian's advice and speak to our Mobile Care team so they can see if they can help again.

Chris

0 Helpful
Katie_B
EE Community Support Team
In response to skurarebapi

‎16-11-2023 05:45 PM

Good evening @skurarebapi. 

How can we help?

Katie

0 Helpful