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Community Activity
landline voicemail
How do I turn off voice mail service without going crazy in the meantime?
pegah
I've been doing everything since morning, but my internet package won't connect. I want to buy it. I try every time. It says there's a problem. The cost isn't being charged. My internet won't activate. What should I do?
linestats on ee hub 3
is there any way of seeing the detailed line stats (SNR, attenuation etc) on a brand new smart hub 3?
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Xbox connection
Hi. So ive had the 900 for about 3 months ive got the router in the living room and the xbox console on floor 3. I have a booster next to the xbox with a ethernet cable connected. I've never had one issue bet recently ive been experiencing connection...
Resolved! Safe Search won"t turn on
Hi - can someone from EE technical support please help me with this. I can't be the only customer experiencing this problem. Anyone else out there having the same problem? "Safe search" blocks all the porn sites & probably lots more dodgy stuff that ...
Can't access now tv
Have upgraded to the entertainment package but my BT box won't recognise any of the now channels. Says have to upgrade package, but when I log into account on app or website it recognises that I have the now TV pack on my account. Have tried resettin...
Hybrid Connect, Signal is 3 red bars No SIM
Hi there, I just connected by hybrid connect box to my router, the centre ring is Aqua so is successfully paired with the router. However the signal bars are all red, When logging into the admin console it states that there is no signal and the statu...
Data roaming not working
Hi, I’m currently in Spain (Majorca) and my iPhone 15 has suddenly stopped working when I’m not on WiFi. I have an EE plan with roaming included and have confirmed roaming is enabled in my account. I’ve already tried the following: Restarted the phon...
Can't add items to basket?
Hi people,Been trying to add a Macbook Air to my basket to buy since Friday afternoon but can't get it to add to my basket to order.I've been in Wales camping so I was thinking it was signal, however i've got home and tried it on the mobile site, mob...
