Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I’ve just bought a ten pound voucher from local Asda don’t work. They say to get

Jake-s-10
Visitor

‎23-01-2023 11:56 PM

Just bought a £10 voucher from my local Asda with intentions of buying the bundle . The code just doesn’t work. Tried absolutely everything even went back but they said they’re still a nothing they can do I’ll need to get in contact with my provider although I told them numerous this is their mistake but still couldn’t get anywhere. What would the solution to this situation be because I’m not in a position to just hand over another £10. 
thanks Jake 

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎24-01-2023 12:25 AM

You did text 150 with VO followed by a space followed by  the 16-digit voucher no.?

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)