I recharged my phone it got drained

Cliff_okey
Explorer

‎15-02-2023 10:27 AM

 

I am very much surprised that my recharge of 20 pounds of yesterday evening got finished this morning 

 

 

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3 REPLIES 3
Cliff_okey
Explorer

‎15-02-2023 10:29 AM

I don't know what's happening to my account with EE. I recharged £20 yesterday evening and can see the money today. Pls someone should clarify me. 

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Katie_B
EE Community Support Team

‎15-02-2023 11:17 AM

Hi @Cliff_okey. 

Welcome to the community. 

Have you topped £20 for a pack?

Please provide more details so we can help further. 

Katie

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XRaySpeX
EE Community Star
EE Community Star

‎15-02-2023 11:45 AM

@Cliff_okey : What does texting AL to 150 from it fully report verbatim (it is free)?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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