I just paid to renew my 25gb 30day plan, but only 2gb shows in data allowance!

[whitfa]

The data on my existing the 30day plan I bought on 30th June  ran out, so I selected to pay another £15 to renew my plan again today (25gb), but only the 2gb booster shows in the allowance.  It's charged me today £13.50, not £15, and the screenshot is suggesting I need to pay again on the 31st July.  What's going please?

[Matt_124]

There is no account access on here and as such no-one can investigate anything on your behalf, it would be up to you whether you wished to follow this up or not.

Best of luck with your new network if that is the path you are deciding to take.