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I got my sim in Ukraine and it doesn't work.

kris0508tina
Visitor

‎12-10-2024 10:34 PM

Here is a screen, I've added funds to my account.
But I cant call from my sim to 150 number and can't send messages to 150.
My allowances also = 0
I need to be able to receive sms on my sim, but it doesn't work. Spend 4 hours and 0 results. Please advice.

kris0508tina_0-1728768771509.jpeg

 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎12-10-2024 10:45 PM - edited ‎12-10-2024 10:46 PM

@kris0508tina : Are you saying you bought ("got") your SIM while in Ukraine? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

It's also unlikely you could call or text 150 from outside EU.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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