12-10-2024 08:14 AM
I was recently in Morocco and bought a zone C daily pass. I turned off all apps using data roaming. However my pass was used up in ten minutes. Completely useless and not fit for purpose. I only needed the data to assist with getting from A to B. I did not use it for any other application. I then had to purchases an airolo sim which worked fine I guess my point is that I don’t actually think 8mb for £5,22 is actually enough data to even be used in a tourist application and I would like this reimbursed. Has anyone had success with this.
Zone C Daily 8Mb Roaming Data Pass Roaming Data Pass Purchase | £5.22 08 Oct |
12-10-2024 10:25 AM
According to the price guide I've checked, Morocco is in Zone D not Zone C - but immaterial, I'm not surprised how quickly this was used up.
I don't see you have any basis for requesting a credit here - the amount of data you purchased was clear, was provided, and was used. You can contact CS directly, and they may disagree.
12-10-2024 08:58 PM - edited 12-10-2024 09:00 PM
@bristolian : OP is correct. On both PAYG & contract Morocco is Zone C, immaterial or not: