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Community Activity
Open letter to Claire Gillies
Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...
Re: Discovery + activation
Hello Help I have the full package, but discovery plus does not work. I managed to link it once but then it kicked me out of paid content shortly after, and now i set up a brand new Discovery+ account using the smae email I use with EETV but no joy. ...
Call ended
Is anyone else having problems with calls on their phone? Mine’s not been working for make calls or receive calls - the live chat doesn’t work either so EE aske me to call 150 and I can’t call customer service.
No Service
I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...
Discovery+
How do I activate Discovery+ or do I need to pay for it?
Flex pay approval.
Hi there.Why is flex pay approval taking so long?I've been an EE customer for 9 years, never had any issues with payments, always had top end contracts and phones and I'm now also an EE broadband & TV customer.My current phone contract with you has e...
Telesales calls from EE
Have had a few calls from 01914297590, which shows as EE, but when I answered this morning I was given the hard sell on new add-ons to my contract.Guy was perfectly nice + was able to send me a verification message from the same number as the regular...
Resolved! Can you get TV package with 1.6Gbs broadband?
HelloI have just ordered the 1.6Gbs broadband. I was told they couldn’t add on a TV package and that once the kit arrived and activation has taken place I can then phone up and add-on the TV.I read on another older post that you can’t get TV with the...
I am in the States
I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...
Orange employee pension policy
I worked for Orange/EE between 2007-2011. I’m trying to track down details of the pension administrator/provider. Is this something you can help with please?thank you
