Topup online with a voucher.

TechPro
Explorer

Hi,

Can anyone tell me the following :

Can you topup with a voucher online instead of using the 150 call?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

No, but you don't need to call 150 either. Text 150 with VO then a space and then the 16-digit voucher number, e.g. VO 1234567891234567.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

No, but you don't need to call 150 either. Text 150 with VO then a space and then the 16-digit voucher number, e.g. VO 1234567891234567.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
janekrog86
Explorer

I bought top up at 12:38 

31 thurston Street burnley 

Serial number is3309000000096880

Pin xxxxxxxxxxxxxxx

My number is xxxxxxxxxxx

xxxxxxxx@xxxxxxxxx 

[Mod edit: Please do not post personal information on the public board. Thanks!]
 

And Look like is used before 

 

Leanne_T
EE Community Support Team

Hi @janekrog86 

Thanks for coming here. 

If you give us a call on 150, the team will check the voucher for you. 

Leanne 🙂

Farah4143
Visitor

Yes

Katie_B
EE Community Support Team

Hello @Farah4143

Welcome to the community. 

Are you trying top up?

Speak soon,

Katie

Donchev
Visitor

How do I pay for my voucher?

XRaySpeX
EE Community Star
EE Community Star

@Donchev : Over the counter from a shop showing the Top-up logo that sells Top-up vouchers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP