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I cant buy data

Sillytart
Visitor

I have credit on my account (mobile broadband dongle) but it won't let me go to the page to buy a data plan. I just get a screen saying 'forbidden, you don't have permission to access this resource'. I have tried the dongle on several devices and get the same result.

Every other time it will go straight to the page so I can buy a data pack. 

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Sillytart

Welcome to the community.

I would suggest speaking to our Mobile Care team so that they can look into this and add some data manually for you.

Chris