09-10-2026 04:03 AM
I bought a physical SIM card. Thirty minutes after I activated it, the signal was gone, and I couldn't see any information about my plan on the official website either. It showed: "We can't show your remaining data right now. Try again later."
09-10-2026 04:20 AM
What does texting AL to 150 from your no. fully report verbatim (it is free)?
09-10-2026 04:28 AM
There's no signal anymore, so I can't send any more text messages.
09-10-2026 06:07 AM
I found that my account has also been closed, and I don't know what happened. I just bought a physical SIM card, and only 30 minutes after activating it, there was no signal, and my account was closed too. How can I restore my account?
09-10-2026 09:33 AM - edited 09-10-2026 09:33 AM
Hi @openai
You'll need to speak to EE CS. There is no account access on these forums.
https://ee.co.uk/help/contact-ee/account-holder-passed
Thanks