How to register an old PAYG Sim online to secure my number

Bertie876
Visitor

‎12-11-2024 10:44 AM

How can I register my PAYG sim that I have been using for years (topping up by card which I want to still do), but want to register my number in case I ever lost my phone as the number is important to me. I registered for an EE account but can only see a Profile option I can add mobile there but that doesn't seem like registering the number. I've tried the link device and it doesn't work. Is it even possible to do this?

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎12-11-2024 12:26 PM

In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE mobile or SIM.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Ali_A
EE Community Support Team

‎12-11-2024 01:42 PM

Hi @Bertie876 

Welcome to the Community. 

Registering your Pay as you go with your information is the best way to secure your account, so it's a great decision. 

To do this please call Customer Service where a guide will be able to update all your personal details. 

Contact Us | Help & Support

Ali

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