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My account shows my data add on as 'active' and yet I cannot connecty browser

Daveplan
Visitor
 
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team

Hi @Daveplan 

Welcome to the Community. 


Are you Pay month or Pay as you go? 

Are you in the UK at the moment?  

What happens when you try to access the internet?