cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pay as you go 10% off with direct payment

Magic5
Investigator
Investigator

I am just about to set the above up . My question is do I set the top up payment to £10 as it’s a £10 pack or do I edit the payment to £9 which is what it should be with the 10% off ?

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Magic5  Do it as £10 and EE will take the correct amount. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

You don't top-up at all when you use Direct Card Payment. Your card will be auto charged with the correct discounted amount whenever you buy a pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Magic5
Investigator
Investigator

I am about to set up my direct payments on my £10 top up , am I right in thinking I set these as £9 to match the 10% off ?

XRaySpeX
EE Community Star
EE Community Star

@Magic5 : You've already had answers to this. You don't set any particular amount. You just set up your card details & the amount is auto calculated when you buy the pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Magic5
Investigator
Investigator

Sorry my fault ,it is called a recurring top up . And you have to select £10 or put in your own amount . So would you select £9. ?

IMG_0911.png

IMG_0910.png

  

XRaySpeX
EE Community Star
EE Community Star

Ah, Recurring Top-ups are a legacy thing. They are just that, Top-ups, hopefully timed to be done just before your pack renews. You can't select £9 & so it'll have to be £10. Then you will end up with some credit to burn!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP