How to change subscription pack

Kc5700
Visitor

‎13-03-2023 12:04 PM

I’m looking to downgrade my subscription pack because I don’t need as much data. My pack is supposed to renew in 5 days, how do I change the pack? I would like to avoid overpaying (ie starting a new pack while the current pack is still active). Will I lose the rollover data for my current pack when I change it? 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎13-03-2023 12:36 PM

@Kc5700 : Top-up enough for the pack you want to move to, then buy it now & it will replace your old pack when that expires. If you want it to start immediately text NOW to 150.

Which pack have you currently got & which would you like to move to?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP