10-06-2024 01:31 PM
10-06-2024 02:23 PM
@Caboose1 In theory you can’t but if you go to a store and make this request they might just do this for you without asking to see photo ID, You’ll have to cross your fingers and hope as they should be asking to see in date photo ID.
06-07-2024 10:01 AM
Can’t I turn off content lock online?
06-07-2024 12:42 PM
If you're on contract, you can change your parental controls in the Plans & Subscriptions section of your EE Online account.
Chris
29-09-2024 06:15 PM
Can you please remove content lock thank you
30-09-2024 08:06 AM
Hi @7741
Please go to How To I Turn On/Off Parental controls to change your Content Lock / Parental Controls on Pay monthly (contract) lines.
For Pay as you go (Pre pay) you need to call EE on 150 with a credit card handy to verify your age. Alternatively you can visit any EE store with some photo ID. On Pay as you go it's not possible to remove content lock without a Credit Card or ID.
Ali
30-09-2024 10:36 AM
30-09-2024 10:48 AM
@7741
No problem. Thanks for getting back to let us know you're sorted.
Ali