How do I use my data?

[Supermew]

I'm on pay-as-you-go, and every 2nd time I top up £10, I'm supposed to get 400 texts and 1GB to use the next month. So a few weeks ago I top up, I get a text from EE saying I have 1GB of data. At the start of the month I check the website and it says I have 1GB. But turning on "mobile data" on my phone doesn't do anything. I still can't access the internet away from WiFi. I'm using my free texts, but I can't touch the free data. What do I do?

[Chris_S]

Hi @Supermew 

To check your network type on the Redmi Note 11, just follow these steps:

Go to settings.

Select SIM cards and mobile networks.

Select the SIM.

Select preferred mobile type.

Chris S