How can I top up from another country?

ltvkiril · ‎10-02-2025

Hello,

I have a sim card from my friend from UK. I bought a PIN code to recharge the sim but if I send any message to 150 I get "Send Failed" error. I tried to call 150 but without any success. I have signal, I am able to receive sms but can not send to recharge. What to do?

I am in Bulgaria

Chris_B · ‎10-02-2025

@ltvkiril You need to read THIS and THIS this sim is for UK residents

And that sim has to of been used in the UK first before it’ll work abroad

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎10-02-2025

@ltvkiril You need to read THIS and THIS this sim is for UK residents

And that sim has to of been used in the UK first before it’ll work abroad

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎10-02-2025

Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP