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How can I obtain a statement of my PAYG for the last month?

JC3TB
Explorer

I'm looking for a statement of the money I've spent on my EE PAYG over the last month.  I cannot find this under Manage My Account on the EE website. I've downloaded the EE app but every time I log in, it returns me to the login page.

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

You can't! Your bank card should have a record.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you. Whilst my bank card can tell me how much I have topped up, it will not tell me how much I have spent on texts and calls. It would be useful if EE would provide this information to their customers.

XRaySpeX
EE Community Star
EE Community Star

EE used to with "View Full Usage" but since the beginning of the year have decided to withdraw it, but leaving the "View Full Usage" link there but pointing at unrelated 😞 .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP