Re: Unable to Link Business Line to EE App or Online Account (Since Nov 2024)

LloydMaw · ‎25-09-2025

Hi is anyone able to obtain VAT invoices ?, I have asked so many times and they just send me normal bills. Its incredibly frustrating to have to ring each month to be issued a bill and its incorrect I cant check anything, with not being able to log in online. I really wish I hadn't moved over to EE, its 2025 and I cant even register to log on online. No real explanation as to why and when it will be resolved, surely part of what I pay is for this service. I guess I will have to put in a complaint and see where I get.

XRaySpeX · ‎25-09-2025

@LloydMaw : You don't get VAT receipts on an EE personal a/c. You need to move to a business a/c for them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎25-09-2025

@LloydMaw : You don't get VAT receipts on an EE personal a/c. You need to move to a business a/c for them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP