All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I'd rang to end my monthly contract 30 days before its end date, receiving a text confirmation for the date it was to be closed. Shortly after the cancellation date, I got a bill for the next month. I rang to explain, a new cancellation was added ( s...
I’m eligible for an update. I would like to know, if I choose a plan with half price for three months the NHS discount will apply to the three months only or to the 24 months plan ?
Hi,So i recently upgraded my phone and contract, the plan I chose was for £57 a month, there was a 10% discount added which totalled it to £51 or near that. In the MyEE app however it shows my monthly bill will be £57. Is this just a glitch or has th...
I owe £130 to EE, but when I go on the payments page, it states its all paid, but still says that i owe £130. I am aware that im in arrears but am trying to rectify that. I am also being chased by a company called Avartofs so i want to pay this off a...
I called up EE to cancel a pay monthly sim, I was told they couldn't find my account and I haven't been sent my account number to pair things with my EE account but I'm still having to pay for the sim
Hi,whenever I click on pay now it takes me to approve my account and once I’ve done it it keeps coming up with a text saying your payment was not successful. How do I fix this
So i made sure i had money on my card numerous times before but it ee wont accept my card and are threatening to suspend the services despite me trying to pay. I am not sure what i can do or other types of payment but i wish that ee would fix this pr...
I was informed my credit score is giid but they declined
How do I set up a password online to allow parents to speak to EE on my behalf
