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Anniegadd0606
Visitor

‎30-08-2024 07:46 PM

I just paid £20 for a pack, twice. But my balance is £0! Help!!

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XRaySpeX
EE Community Star
EE Community Star

‎30-08-2024 07:58 PM

@Anniegadd0606 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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beemoore26
Visitor

‎01-09-2024 08:46 AM

Hi,

I had this issue aswell, even though i paid for the £20 pack first i still had to pay £1 to put “activate the account” i gave them a call and they explained it in abit more detail as to why, so may be worth giving that a go too 🙂 

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