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Have enough credit but pack didn't renew.

19812
Visitor

‎21-09-2023 07:40 PM

I Have credit but my pack hasn't renewed. It should renew automatically. 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎21-09-2023 08:46 PM

Then buy it directly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎22-09-2023 08:39 AM

Hi @19812 

Thanks for coming here. 

Can you text NOW to 150, does this start the pack for you? 

Leanne 🙂

0 Helpful