The EE Community

It's staggeringly dumb from EE and need to be changed

I'm on the full works plan, very happy with it excluding one stupid thingI cannot pick apple music as my included extra, I would need the iPhone plan for that, a plan that is identical to mine but on that you can pick apple one and on mine I cannot T...

Calls in Singapore

Hi EE community,I am supposed to be able to use my UK allowance in Singapore, data is working well but I have not been able to make any UK calls or local calls and I use the +44 and +65 prefixes but no luck.thanks in advance for any help 

Up grades

I’ve got a contract with ee but I want up grade early 

EE Finance Payment Error

I have been trying to order products from EE, particular the AirPods Max with EE finance. And everytime I get to the checkout page and input my card details, I get a feedback that there is payment error. This has been happening with all my cards that...

Extra charge????

I've had notification of a pending payment of £32.47  to EE broadband Hatfield GB. I don't know what this is for as all bills are paid by DD & paid in full on time. I've looked online & can see nothing. Can anyone help please?? TIA.

Need help with unlocking Samsung galaxy ace 4

I have read the previous posts and used the online link but I'm facing an error.  I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference

Smart Hub 2 - USB Networking

Hi,I've been reading that the USB port at the back of the EE Smart Hub 2 router cannot be used to connect a USB Flash drive to the network.  At least, there is no discovery of a USB stick on the Manager Hub/App. So, I'm led to believe it is only ther...

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

B Sony and Apple scam payments

Hi all, I've had a huge issue today. A bill for over £200, services were billed from both B Sony and Apple.EE take no responsibility, though they have been helpful to a point. I first called Sony, they have informed me that they are dealing with hund...

This is really bad service. I have had nothing but trouble.