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EE Sim No Longer Active

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Sue2UK
Explorer

‎21-01-2022 10:13 PM

I used to travel to the UK and Europe from USA at least once, usually twice a year. In 2017, I purchased an EE SIM to use in an older iPhone I have, and used that phone every time I travelled. I haven't used it since March 2020, for obvious reasons, but wanted to see how much credit I had left in my account. My account seems to have been deactivated and the SIM no longer works. Does this mean that I've lost the money I had put into my account and also, can this number be reactivated when I fly to England this March?

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11 REPLIES 11
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Reboku
Investigator
Investigator
In response to XRaySpeX

‎22-01-2022 11:54 AM

Thanks @Chris_B 

 

Good idea,  I will contact WhatsApp. 

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XRaySpeX
Grand Master
Grand Master
In response to Reboku

‎22-01-2022 12:21 PM

@Reboku : The SIM & its no. was deactivated long ago & has probably since been assigned to another user. There is no way you can get it back.

 

It's a case of use it or lose it! Mobile nos. don't grow on trees.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)