Top Up New Data Sim

bures2 · ‎23-01-2022

Inserted new Sim into EE 4Gee router, no Data on card

In my account Choose "Top-up"
Get Data

A list of Data packages then appear
Chosen 10GB 30days at £19
Insert mobile nunber twice
I then get to the payment page where I have the option of £5,£10,£15,£20 etc
But this bears no relevance to the Sim I have just chosen,
Is this page correct and do I just pay £19
Look to me as though it`s for Phone Sims ?

XRaySpeX · ‎23-01-2022

@bures2 :

You can only top-up in multiples of £5. So you'll have to make a £20 top-up to buy that data pack.
That is data SIM, not a phone SIM.
However you'll be better off getting a Pay as you go Phone SIM where you can get a 30-day 10GB SIM for £10 or even more economical ones.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎23-01-2022

@bures2 :

You can only top-up in multiples of £5. So you'll have to make a £20 top-up to buy that data pack.
That is data SIM, not a phone SIM.
However you'll be better off getting a Pay as you go Phone SIM where you can get a 30-day 10GB SIM for £10 or even more economical ones.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

bures2 · ‎23-01-2022

Great answer, I will take your advice and look at the Phone Sim
i just wanted one for a trial single month to see what the up/download speed was like
I have FTC but the speed is very poor, hence looking at Mobile BB

Many thanks,

XRaySpeX · ‎23-01-2022

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)