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EE Flex Data Add On

katetreg
Explorer

I have added £10 credit to my son's flex plan so he can get more data but I can't work out how to add more data - there doesn't seem to be an option to use this top up for anything so now I just have £10 sat there.

I texted ADD DATE to 150 but they asked me to add credit card details, which I don't want to do because I have the top up there.

PLease can someone tell me how to do this?

THanks

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @katetreg

Thanks for coming here. 

If you visit add-on.ee.co.uk from the device, you can purchase a data add-on. 

Thanks 🙂

Leanne.

XRaySpeX
EE Community Star
EE Community Star

You don't top up a Flex Plan but must use the Card Payment service to pay for it. You can choose your Flex Plan & set up the Card Payment service in your or his online MyEE.

Add-ons can be paid from either the Card Payment service or from the credit. See what add-ons are available by texting ADDONS to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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