EE Flex Data Add On
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05-09-2022 04:34 PM
I have added £10 credit to my son's flex plan so he can get more data but I can't work out how to add more data - there doesn't seem to be an option to use this top up for anything so now I just have £10 sat there.
I texted ADD DATE to 150 but they asked me to add credit card details, which I don't want to do because I have the top up there.
PLease can someone tell me how to do this?
THanks
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05-09-2022 04:45 PM
Hi @katetreg
Thanks for coming here.
If you visit add-on.ee.co.uk from the device, you can purchase a data add-on.
Thanks 🙂
Leanne.
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05-09-2022 05:01 PM
You don't top up a Flex Plan but must use the Card Payment service to pay for it. You can choose your Flex Plan & set up the Card Payment service in your or his online MyEE.
Add-ons can be paid from either the Card Payment service or from the credit. See what add-ons are available by texting ADDONS to 150.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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