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Community Activity
Can’t turn tv off!
@ We’ve just changed over to EE tv but when we press the on/off button on the remote it won’t switch the tv off. It goes off for a second and then returns to being on. Any ideas?
No WiFi signal in parts of my house since forced to EE from BT.
In March 2025 I was due to renew my BT Broadband (Full Fibre 100).I connected BT to discuss & was told they were moving everyone to EE, but the only thing that would change was the name; in fact, I would have a faster speed for the same price. I relu...
mobile wifi
Hi everyone can someone explain please, i have a 4g wifi for my home broadband as i stay in a rural community, i wish to upgrade this to a 5g wifi for my home. would this be a new contract or just a straight swap of mini router. any info would be app...
Broadband slow loading
Hi,My ee broadband is behaving strangely. Our data rate is 8.111 Mbps / 54.997 Mbps, and a speed test show around 42Mbps download, which is pretty good for where we live. However the actual connection appears to have a lag of some sort. Visiting webs...
Roaming Mobile network
Hi, I cannot send/receive calls or messages, I changed my sim plan to pay as you go, as I am travelling outside the UK. I topped up my balance however, I cannot use it. I have received a message from EE stating if I don't make a call or send a messa...
Shouldn’t I be able to use data when also on a call?
I’m pretty sure that I could previously be on a call and also access data services at the same time, but for the last couple of weeks I’ve been unable to, and now I’m wondering if its all in my head that I previously could lol. It’s frustrating as I...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Reference
Hi there, my new employer has tried reaching out for a reference for a few weeks but hasn’t had any response from the *********** is there another email or telephone number I could please use as my start date will be delayed.thank yoi [mod edit: remo...
Sent my Ipad for repair and it was brilliant condition not bend no scratches
Sent my ipad for repair as it is on loop and stayed in recovery mode! My ipad is in brilliant condition no scratches, no bends, no dents. See picture for reference, but I received a message saying that there’s an issue that has invalidated the warr...
Passkeys w00t w00t
Ok so I saw the news on this in the EE app description when checking for updates. I’m up and running so now I want my password to be removed along with MFA as these are now not needed. How does one do this?
