28-03-2023 12:05 PM
Hello,
I bought a pack with Pay as you Go sim card about a week ago, the sim card is now in my phone and the number transfer has been completed yesterday.
However the credit says £0 although my debit card has been credited £15.
How do I activate the pack I bought?
28-03-2023 02:33 PM
Hi @Saffira.
Sorry to hear you have had to top up again, please give us a call on 150 and our team will be happy to help.
Katie