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Community Activity
No 5G for Pay as you go
There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...
App doesn’t work ever, it’s been 2 years at least!
I never get to view my bill or check my contract because the app has never worked and I’ve been with you more than 2 years. I won’t go into the shop ever again because I had such terrible service and was lied to and conned by them when I took out my ...
Convert from monthly contract to pay as you go porting number
Hello I have been leaving abroad for quite some time and been paying for a monthly EE SIM, which I use only to receive text from my UK bank. Instead of cancelling my contract (first option) could you kindly tell me whether I could 'downgrade' to a PA...
Resolved! Missing phone upgrade
Hi,I ordered an upgrade and paid for it on March 31st. Since then no phone, no emails and no way to contact you as I am abroad. Please can you respond asap so I can figure out what went wrong. Thanks. I've been an EE customer for over 10 years.
WiFi Calling keeps self-disabling
I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...
My Roaming is blocked
I’m currently in Turkey with my wife and we are both on the all rounder sim set to Roaming pass, I’ve tried contacting EE and made a web complaint, our problem is that we have no data or calls access, I’ve tried every number possible to EE but just b...
Direct debit
I try to change my direct debit for my plan and for phone.Changed through app , but its been hanged only for a plan. Try to call 150, there through voicemail need to change - changed there and received confirmation. But for device is stays old , and ...
Resolved! Changing direct debit
hi ı would like to change direct debit details please
EE SMARTHUB PRO ONESTREAM
HiOnestream allow you to use your own hubi live in full fibre only areaIf I buy an EE Smart Hub Pro on eBay will it work on Onstream full fibre?please replyThanks.
Having trouble with my router
I am also betting this issue with my router, I have Smart hub pro and smart Wi-Fi Pro Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS s...
