Content blocks

Richard529
Investigator
Investigator

‎24-06-2023 08:07 PM

Well EE customer services seems to be a joke.i called them on Thursday night to have to content blocks removed on a new payg WiFi device and was told it was done but could take up to 24hrs. Funnily enough I still have the blocks tred to call back tonight but couldn't get through In time. Any way of sorting this without having to waist my time with poor customer service representatives??

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12 REPLIES 12
Richard529
Investigator
Investigator
In response to Alex_M

‎24-06-2023 09:15 PM

Yes  I have tried turning it of and on again isn't that the first thing everyone tries?

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Richard529
Investigator
Investigator
In response to XRaySpeX

‎24-06-2023 09:16 PM

Thanks for your reply but if u read my original post you would know I called ee on Thursday night 

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XRaySpeX
EE Community Star
EE Community Star
In response to Richard529

‎24-06-2023 09:19 PM

I know but you can get differing results when calling EE. There's always an EE store but those are the only 2 ways. It cannot be done online as suggested.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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