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Cant buy a pack

letiziamollo
Visitor

Its not letting me buy a pack

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Which pack are you wanting to buy?

What does texting AL to 150 from it fully report verbatim (it is free)?

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stuward75
Visitor

forgot to put money on the card i had setup for monthly top up as i did last month and it wont let me pay now with that card  its my daughters phone and cant top it up with the pack  EE is awful that this happens   

Leanne_T
EE Community Support Team

Hi @stuward75 

What happens when you try and top up? 

Thanks. 

Leanne.