Cant buy a pack

letiziamollo
Visitor

‎05-11-2022 02:57 PM

Its not letting me buy a pack

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎05-11-2022 03:16 PM

Which pack are you wanting to buy?

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
stuward75
Visitor

‎15-06-2023 01:02 AM

forgot to put money on the card i had setup for monthly top up as i did last month and it wont let me pay now with that card  its my daughters phone and cant top it up with the pack  EE is awful that this happens   

0 Helpful
Leanne_T
EE Community Support Team
In response to stuward75

‎15-06-2023 07:41 AM

Hi @stuward75 

What happens when you try and top up? 

Thanks. 

Leanne.

0 Helpful