25-02-2024 01:28 PM
Hi,
I am trying to set up a subscription pack for texts at £10 month for my mobile, rather than paying-as-I-go. However, trying to do this through the website leads to the screenshots below - I am asked to choose a subscription pack, and none are listed to choose! I am logged into my account, have tried a number of times over a period of time, and in various browsers - all the same. I cannot find any further feedback as to what the problem is.
Any advice will be gratefully received,
James
Solved! See the answer below or view the solution in context.
25-02-2024 02:40 PM
@jamesmathrick : Yes, you need to top-up your credit before buying the pack. Once you have bought a pack it is set up to auto renew every 30-days as long you have topped-up sufficient credit beforehand. If you don't it will wait until you do.
25-02-2024 01:53 PM
25-02-2024 02:06 PM
25-02-2024 02:40 PM
@jamesmathrick : Yes, you need to top-up your credit before buying the pack. Once you have bought a pack it is set up to auto renew every 30-days as long you have topped-up sufficient credit beforehand. If you don't it will wait until you do.