Community Activity

Resolved! Your account is now closed.

I moved from Pay As You Go to Pay Monthly, and then my account started showing the message: “Your account is now closed.”I linked my phone number to the old account and it now shows my updated name; however, it still says “Your account is now closed....

KevinWang by Investigator
  • 41 Views
  • 3 replies
  • 0 Helpful

New Wi-Fi

Hi has anyone else had re come nocking on there about there Wi-Fi and also send you a new Wi-Fi box and also have someone from full fiver come to your house and install stuff  im just worries that it might not be right, it also doesn’t feel right  js...

Burnzy90 by Investigator
  • 40 Views
  • 5 replies
  • 0 Helpful

WiFi setup and Apple AirPlay issue

Hi, I’ve just notated to EE from BT, and setup my new router earlier today.   I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...

Mikegf04 by Investigator
  • 1572 Views
  • 11 replies
  • 2 Helpful

Save and restore hub manager settings

Just checking whether there is a way to save and restore all the hub manager settings. This was available with the BT hub manager.I have been advised to do a factory reset on the hub to try and fix a problem with my DECT phone adaptor. I refused to t...

IanAshley by Investigator
  • 58 Views
  • 5 replies
  • 2 Helpful

Why is ee website so crap

Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it 

Cyapow by Investigator
  • 4228 Views
  • 20 replies
  • 48 Helpful

I have just switched from O2 to EE for a SIM only account on my I phone and also a broadband upgrade (on my existing EE broadband account) to 5G.  I can no longer guarantee receiving or being able to call or send/receive messages from my home address...

Mobile data very slow

Hi, for 4 days my indoor data is very slow, I can't even watch a YouTube video. I reported the problem and they texted that everything is ok, no problem detected I called the 150, the only solution from them is to buy a broadband. I have the unlimite...

MDAlex by Explorer
  • 18 Views
  • 2 replies
  • 0 Helpful

Compatible with digital voice

My aunt is 92 and has two cordless digital voice phones connected - one in her bedroom and one in her living room with one linking off the other.I was looking at this for her:https://ee.co.uk/products/bt-big-button-200-home-phone or this one:https://...

AidyTy1 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful