Can’t see my free allowance minutes

[AYB1]

Hello, on 18th March I got an offer that I should top up £5 for a free allowance of 120 minutes.

I did it but I did not receive the allowance.

Please advise

[Leanne_T]

Hi @AYB1 

Thanks for coming here. 

Can you text BALANCE to 150 and let me know the full reply? 

Leanne 🙂