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Adding a PAYG to my existing account

Craftyclara
Explorer

‎18-04-2023 07:31 PM

I have a stand-alone PAYG phone that I want to add to my existing EE account, anyone know how to do it please?

0 Helpful
4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

‎19-04-2023 07:46 AM

Hi @Craftyclara,

Welcome to the EE Community. 🙂

Are you trying to add your number to My EE?

James

Craftyclara
Explorer
In response to James_B

‎19-04-2023 08:51 AM

I’m trying to add a stand-alone number to my existing account, can’t be that difficult can it ? 😂

Clare
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Craftyclara

‎19-04-2023 08:54 AM - edited ‎19-04-2023 08:55 AM

Hi @Craftyclara,

Are you trying to add it to My EE or a pay monthly billing account?

James

XRaySpeX
EE Community Star
EE Community Star

‎19-04-2023 10:42 AM

Is your existing EE account for a contract no.? If so, you can't add a PAYG no. to it. They don't mix.

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