A need to change number
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06-10-2024 09:11 AM
I recently bought my girlfriend a payg sim because of her abusive ex and he managed to get hold of her new number (because her mother is a B) and I suggested getting a new sim again but my gf doesn't want to keep changing sims so I'm wondering if there is a way to change the number on payg.
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06-10-2024 09:22 AM
Hi @Jdubs
Changing the SIM is same as changing the number on PAYG.
Can you not block the malicious number, maybe also report to the police.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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06-10-2024 10:20 AM
As per previous - either get a new SIM or contact CS and report malicious calls to get a change of number on the existing SIM.
Blocking the number and/or withholding your girlfriend's number on all outbound calls are worth considering. This case appears to merit police involvement as mentioned.
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06-10-2024 01:39 PM
You may call CS & they'll change your mobile no. for £36. The charge might be waived if you can show you are being harassed.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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