8GB Plan Activation Timing

Rayyan3 · ‎19-04-2026

I just pay for 8gb plan £9 pound does that mean I get data today when will it activate

[Mod Edit: Title added]

Debbie_G · ‎20-04-2026

Thanks for coming to the community.

If your credit is showing, try adding the pack again by texting ALL PACKS to 150 or by selecting it in the EE app.

If you’ve already bought the pack and it’s still not working, try restarting your phone and turning mobile data off and on again.

If you're still experiencing issues after trying this, please get in touch with our customer support team. They will be able to check your account and make sure the pack has been activated properly.

Debbie

View solution in original post

XRaySpeX · ‎19-04-2026

@Rayyan3 : You get 8GB data with your pack. Have you run out of that? If so, you'll get it back when your pack auto renews or if you buy a new pack now & then force it to start by texting NOW to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rayyan3 · ‎19-04-2026

hi why is my data not working when I just paid £10 for a plan calls and data why is it not working data or does it take time to activate even though even in the ee app it’s say toy top up credit is £10.80 why is the data not working

XRaySpeX · ‎19-04-2026

@Rayyan3 : Are you in UK?

When is your pack due to renew?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rayyan3 · ‎19-04-2026

I just renewed it now but still not sign of the data and yes in the uk

XRaySpeX · ‎19-04-2026

Then let's see the AL response.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rayyan3 · ‎19-04-2026

Can you please tell me how long it takes to activate here

XRaySpeX · ‎19-04-2026

Should be more or less immediate but please answer my earlier Q.

Have you just bought this SIM or you've had this pack renewed before.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Rayyan3 · ‎19-04-2026

This is a old sim just renewed the plan today but still no sign of the data activating

XRaySpeX · ‎19-04-2026

Then just answer my previous Q if you want help.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP