30-11-2023 05:09 PM
3 days and still cant get help or link my payg sim to my account, chat keeps cutting me off and the lady on the phone was no help 2 days ago, I have tried to link sim to my account and just says there is a error, or I get a message saying pass code sent to many times, this is a joke
30-11-2023 06:30 PM
01-12-2023 08:04 AM
01-12-2023 10:12 AM
Thank you Kate,
Yes sim is active and toped up
01-12-2023 10:34 AM
Thanks for confirming @Tracie666xxxx.
I'd recommend getting back in touch with our customer care team so they can look into this further for you.
Katie