Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

2 payments coming out per month.

liamhillcoat
Visitor

‎29-07-2024 06:06 PM

I'm on a £15 per month contract, I was aware that they put the prices up a while ago by about 15%. However I have looked into my bank account and I have been getting charged the £15 per month and another payment of about £22.32 and then that went up to £24.07. I can see know reason why payments have been coming out twice. Does anyone have any ideas?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎29-07-2024 07:34 PM

Is the £15 one not actually a contract, but PAYG? Else why have posted in the PAYG forum?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
bristolian
EE Community Star
EE Community Star

‎29-07-2024 08:31 PM

You've posted in the PAYG forum, but your description fits that of a FlexPay pay-monthly plan where you pay for your device/phone, and airtime, separately.