2 payments coming out per month.

liamhillcoat
Visitor

‎29-07-2024 06:06 PM

I'm on a £15 per month contract, I was aware that they put the prices up a while ago by about 15%. However I have looked into my bank account and I have been getting charged the £15 per month and another payment of about £22.32 and then that went up to £24.07. I can see know reason why payments have been coming out twice. Does anyone have any ideas?

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎29-07-2024 07:34 PM

Is the £15 one not actually a contract, but PAYG? Else why have posted in the PAYG forum?

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bristolian
EE Community Star
EE Community Star

‎29-07-2024 08:31 PM

You've posted in the PAYG forum, but your description fits that of a FlexPay pay-monthly plan where you pay for your device/phone, and airtime, separately.