-1024KB -label description - EE web dashboard - mobile packs

354- · ‎19-03-2025

Just noticed a label description for the £35.00 as -1024KB - via the EE web mobile pack subscription dashboard.

-1024KB-label description

XRaySpeX · ‎19-03-2025

@354- : I've got the same. It's a glitch. The £35 pack has unlimited data.

You can report it on that page. There's a "Was everything clear on this page?" below that list of packs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎19-03-2025

@354- : I've got the same. It's a glitch. The £35 pack has unlimited data.

You can report it on that page. There's a "Was everything clear on this page?" below that list of packs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

354- · ‎19-03-2025

Have made use of the feedback radio button!

Peter_W · ‎19-03-2025

Hey @354- 😊

I'll feed this back internally too, but thanks again for flagging via the option on our site!
Peter

354- · ‎02-04-2025

@Peter_W - Thanks!

To add when you attempt to use the "back button" hyperlink, that's located at the bottom of pack purchase, the hyperlink generates a 404 not found, nginx! direct-pack-purchase-back-hyperlink

404 Not Found- nginx

Peter_W · ‎02-04-2025

Thanks for highlighting this as well, @354-.

I'm going to pop you over a private message so we can grab a few more details to feed back with this one.

Peter