06-09-2024 04:21 PM
Hi all,
I'm a new EE customer for PAYG SIM only and have received my new SIM card yesterday.
I have already been charged £10 from my bank but my SIM card has no credit or no £10 bundle?
FAQ suggests to try calling somebody to activate the £10 pack. Tried calling/texting 150 but suggests I have £0.00 credit.
It's like my £10 bundle has already been used? Any ideas?
Solved! See the answer below or view the solution in context.
11-09-2024 03:58 PM
I've been refunded £10 credit today, issue resolved thanks