Resolved! Upgrade
Other phones & Devices
Discussion about all other branded phones and devices including unlocking your device
Forum Posts
Resolved! Solution required
I bought a Sony earpods via the EE app in the month of May 2025, on monthly contract. It stopped working completely like 2 months ago. I thought initially it was an issue with the charger and changed the charger but no luck. I tried connecting it wit...
Resolved! Upgrade
I joined EE in June 2025 . I want to add my current sim only plan to the upgrade I have been offered (its says upgrade even though I didn't get the phone from EE) . IT will not let me add it when i check out , it keeps asking me to choose another s...
Resolved! EE Repair LOST
I took my phone for a repair on the 1st of December. It was received by the Bullring EE and dispatched back to the original store I took it to on 3rd of December. It still has not arrived at the store for me to collect - which is cncerning considerin...
Resolved! Iemi unlock of older t-mobile phone not working
Trying to unlock an old t-mobile device (merged with orange to become ee).Its a nokia c2-01 so yeah its an older phone but do ee not still provide unlock codes for t-mobile linked devices?I also have a Razr v3 thats locked - i prefer my old style pho...
Resolved! Trying to cancel my smart watch but the app has changed and i cant find out how
I was persuaded to add a smart watch to my contract to apparently save money...this has not been the case. I have waited 2 years for the contract to end. I am searching the website to find a way to cancel it but I cant..any help please.
Missing laptop
I recently took out a contract and was supposed to receive a laptop with the phone. That never arrived. Then I was advised that I need a code to order it. No idea where I am supposed to get this code or how to claim the laptop when I do.
Resolved! Galaxy watch mobile plan
Hi does anyone know how to resolve this? I'm paying for a monthly watch plan, but I can't get past this screen...
Resolved! Stolen phone
My phone got stolen I have called EE 5 times to blacklist The phone my insurance company said the phone isn’t black listed and I have also checked online and the phone is not black listed but EE said the phone is black listed I need help I don’t kno...
Resolved! Order
I ordered an up grade on the 4th November and still not received anything yet. I-phone 14 in midnight 125gb. I got an email on the 4th saying they had order but nothing since. I've checked my spam and had nothing
