vivo x fold 5

1974Anniv
Investigator
Investigator

hi can i ugrade to this phone

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @1974Anniv 

EE do not sell that device. If you want it you'll need to buy it direct.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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5 REPLIES 5
Schockwave
EE Community Star
EE Community Star

Hello @1974Anniv ,

Welcome to the community,

We have no account access and do not know who you are, you will have to check yourself by logging in and clicking on shop and checking whether it is available and whether you are eligible for an upgrade. You can also ring customer services to do the upgrade that way, which is how I always do it, personally.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

thanks for that i can't find this phone on ee upgrade and i have tried
customer service but they have not picked up in over 3 hours/


--
Regards
Don Coles

Northerner
EE Community Star
EE Community Star

Hi @1974Anniv 

EE do not sell that device. If you want it you'll need to buy it direct.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

@1974Anniv , if EE do not have it, then you would have to look elsewhere for it, they do not have all the phones that are available to buy. EBay seem to have them, not sure where else.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

thanks


--
Regards
Don Coles